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The room was quite spacious and nicely renovated. The bathroom was large, the staff were friendly, and the location was perfect, right in the center of Oakland and just next to the BART station. Although I didn’t request housekeeping, one day I received a great room cleaning, which was a pleasant surprise.
Oleksii
July 2025
The room and the view was amazing. The bed was fabulous. The staff was very helpful. I really liked the decor too.
Brynne
August 2025
I want to give a special shout-out to the hotel staff, and especially the restaurant staff. They are so friendly, responsive, and professional down to the smallest details. I rarely eat at hotel restaurants when I stay somewhere, but I went back three times because the service was so good there. And everyone I encountered at the front desks and housekeeping were so friendly and enthusiastically greeted me as I passed (even when I didn't need something). The property is good too--it has been renovated and, overall, the rooms are modern and comfortable. But the staff really stood out to me.
Glenn
July 2025
Well equipped room and very comfortable bed. Individual room temperature control worked well. Decent bathroom with good shower. Friendly reception staff. Location directly in front of the BART rail system entrance, on a direct line to San Francisco and Oakland airports and the Oakland arena and stadium venues. Many nice cafés and small food shops nearby. I only ate one meal from the restaurant, but it was delicious.
Christine
April 2025
Location was very comfortable, close to BART and city center. Very comfortable bed. Simple and fast check in process. View from hotel was nice.
Vladyslav
October 2024
The location is excellent. Across the street from BART, walking distance to Jack London Square and a ton of restaurants and coffee shops nearby. Friendly staff who loved our three year old. We never felt unsafe, but we were always out during daylight. The room was very nice. Comfortable beds, nice shower, tub for our kid. There was a great view of the port of Oakland, SF, Bay, and hills (seventh floor). I would stay here again.
Sarah
September 2024
Bed was comfortable, facing a wall of cabinets, television, beverage, and refrigerator. There were windows with a view and a lounge/seat with flexible worktable. Vibe was business yet pleasant and comfortable. TV worked well and was easy to control (unlike the past 4 places I've stayed). Shower was very nice. Outlets including USB were adequate. Hotel and lobby had a business vibe but staff was friendly and tourists were welcome. Valet parking worked well and felt safe. We came as tourists for a concert at the Fox Theater.
Nancy
September 2024
The location is central to downtown Oakland. The staff is excellent customer service. Our flight was canceled, and I had to rebook for another night even though I booked a different room. But the staff let me stay in the same room, which is a plus. We don't have to move again. The room is spacious with a city view. We definitely will stay here again next time. Restaurants are nearby, but everything is closed at 9 pm except one Chinese food restaurant, which remains open till 3 am.
Mimi
January 2025
Layout is thoughtful. I like that there are some turns to get to the main part of the room (as opposed to a straight hall). Gives the room some privacy and makes the space feel special. Everything feels updated, modern. From the mattress to the pillows, beds are 10/10.
David
May 2025
Excellent stay this time~)) Check in was very easy; the receptionist simply gave me the key card for the room to check in then I am in. Room was big & clean, I really liked it even on the 8th floor~! Location is central right in the heart of Oakland by 12th st & Broadway. Just have to be careful walking at night sometimes because there are barely anyone walking on the streets here. Best restaurant here especially at night is the SHOOTING STAR CAFE that opens till midnight! They've got not only Chinese delicious dishes but also some western sandwiches as well as other western food! Nice! Bed was very comfortable to stay in. The AC in the room is very useful especially during the early morning when it's very cold. Overall, very nice! Love the Christmas Tree decoration too!
Si(simon)
December 2023
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