I so much appreciated the security staff. I had a problem with connecting to the internet. I went down to the lobby for help, but everyone was busy and the lines were long. The security person in the lobby saw me and ask if he could help. I quickly explained my issue and he quickly solved my problem. That was very impressive to me. I have spent a great deal of time in hotels and having security fix an issue that would normally be the responsibility of another area of the hotel was not something I would have expected. That person moved the level of provided service way above normal.
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John
יוני 2023
Cleanliness and free water
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Ayellor
אוגוסט 2023
This hotel is right in the middle of downtown Oakland. The room had a great view of the bay and San Francisco.
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Kevin
יולי 2023
The views from the room are amazing, especially for sunrise in the morning. The room was clean and spacious with modern amenities. I really like the decor and aesthetics of the room.
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Ayeneetch
יוני 2023
love this location. very convenient. rooms are great, very comfortable. staff are super nice
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Christen
ינואר 2023
rooms are very pleasant, ample lighting yet soft, updated electronic charging stations, onsite food, interesting furnishings and design
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Neemora
ספטמבר 2023
We were satisfied with everything but one thing about our stay. Otherwise we would diffinately stay again.
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Kristine
דצמבר 2022
Big room with an awesome view to downtown, quiet in the room, enough elevators so you don't have any waiting times. Restaurant onsite and you can drop into BART to go to San Francisco (in fact our main reason, so you can leave your car here).
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Simone
יוני 2023
Check in was very easy though I came around noon, I still manage to be checked in my room at that time instead of waiting for 4 hours to check in at a later time. Then bathroom was very wide & nice; I loved the bathtub, it was very nice! Bed was very comfortable too))
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Free
דצמבר 2022
Very friendly staff, great view from the bay view room, very central location, 3 mins from BART, comfortable bed, small but well equipped fitness room, free breakfast for Bonvoy tier members.
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Rene
אוגוסט 2022