Oakland Marriott City Center

Well equipped room and very comfortable bed. Individual room temperature control worked well. Decent bathroom with good shower. Friendly reception staff. Location directly in front of the BART rail system entrance, on a direct line to San Francisco and Oakland airports and the Oakland arena and stadium venues. Many nice cafés and small food shops nearby. I only ate one meal from the restaurant, but it was delicious.

The location is excellent. Across the street from BART, walking distance to Jack London Square and a ton of restaurants and coffee shops nearby. Friendly staff who loved our three year old. We never felt unsafe, but we were always out during daylight. The room was very nice. Comfortable beds, nice shower, tub for our kid. There was a great view of the port of Oakland, SF, Bay, and hills (seventh floor). I would stay here again.

The location is central to downtown Oakland. The staff is excellent customer service. Our flight was canceled, and I had to rebook for another night even though I booked a different room. But the staff let me stay in the same room, which is a plus. We don't have to move again. The room is spacious with a city view. We definitely will stay here again next time. Restaurants are nearby, but everything is closed at 9 pm except one Chinese food restaurant, which remains open till 3 am.

The property was nice, surrounding area has a lot of construction and homeless people. Overall we enjoyed the hotel and the location. It’s right by a Bart station and Uber is quick is the area

I so much appreciated the security staff. I had a problem with connecting to the internet. I went down to the lobby for help, but everyone was busy and the lines were long. The security person in the lobby saw me and ask if he could help. I quickly explained my issue and he quickly solved my problem. That was very impressive to me. I have spent a great deal of time in hotels and having security fix an issue that would normally be the responsibility of another area of the hotel was not something I would have expected. That person moved the level of provided service way above normal.